| Charter Communications Reviews | |
 Anonymous |
Charter Communications - Charter sucks big time
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
Cable has went out three times in last two weeks, called to report and the lady tried to sell me hbo and cinemax, there is no one that runs charter, need another cable company that...
#318536
May 15, 2012
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18
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 Anonymous |
Charter Communications - Sold me a pkg that I refused and they DOUBLED MY BILL
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I started using CHarter when we moved into our current home in WIlmington NC. (No TWC) I was sold an affordable package for 128/month and it gave us internet and some premier chann...
#317892
May 11, 2012
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25
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 Ciel |
Charter Communications - Not pleased with Charter CSR...
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
My brother is the account holder on the cable internet. I called in behalf of my brother. Just only asking to verify information regarding Charter cable internet modem setup; if th...
#316409
May 03, 2012
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72
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 Anonymous |
Charter Communications - Charter defines incompetence everyday
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
We moved to Roswell 6 months ago and got Charter (all we could get). Big mistake!! If I would have known the issues we'd have then I would have got satellite tv and Clear for ...
#315666
Apr 30, 2012
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80
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 Anonymous |
Charter Communications - Phone service and internet service has been terrible these last few days with charter.
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
Well phone has quit working several times thesel last few days and the internet service has been going in and out. PHONE is out now. been out several hours now. About ready to t...
#314892
Apr 26, 2012
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72
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 Charters... |
Charter Communications - Charter: paying for a pain in the ***.
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I started using Charter August 2011 and never knew what it was like to have bad internet until a week later. They gave us a student discount for a month, not what they promised at ...
#314683
Apr 25, 2012
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71
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 Anonymous |
Charter Communications - Charged for correction in installation
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I had my cable installed.. Everything went well for a while then the internet would be insane slow at peak hours of the day.. I had a tech come out and he found that the installati...
#314283
Apr 24, 2012
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83
|
 Tazdvl0330 |
Charter Communications - Charter Charges Increase While Losing Channels
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
This month the charges have increased again and we have lost two more channels. A representative called Monday and said we could have the channels we lost if we changed our package...
#313750
Apr 21, 2012
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136
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 Lmwilson... |
Charter Communications - Charters Horrible Customer Service
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
My son called to inquire about internet service, he was told that 15 M service would run $29.99 in our area. So I decide to switch to Charter, when I call Charter the next day the...
#313676
Apr 20, 2012
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132
|
 ALLIDOF |
Charter Communications - Cable Channels Promised are Not Provided
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
We pay for expanded service, yet only get about half of the channels to come in. Charter says they can't control the signal and that might be the problem - or maybe we don't know ...
#313373
Apr 19, 2012
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102
|
 Dano2000 |
Charter Communications
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
First,
Several people on my street have had Charter quality issues since I moved here around 2003. I personally have been a customer since broadband came to this area. We h...
#312879
Apr 17, 2012
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165
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 Anonymous |
Charter Communications SUCKS
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I have had the Charter bundle for exactly 60 days now. I have paid them a total of $380.00 over these past two months. Yet they tel me I still owe over $400?? They will not give...
#312456
Apr 16, 2012
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177
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 Anonymous |
Charter Communications - Scheduled connection never showed
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I was scheduled for installation,I was contacted,for confirmation of info and to schedule the time,I had already been given a time frame between one and five pm.I had arranged for ...
#311574
Apr 12, 2012
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173
|
 Laurahaque |
Charter Communications - CHARTER very bad customer service!
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I originally had service with Knology and switched to Charter when i moved due to them being contracted with my apts. I didn't think that it would be a big deal considering that i ...
#311165
Apr 10, 2012
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178
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 Anonymous |
Charter Communications Bundle
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
After Charter talking me into a bundle package "BECAUSE YOUR PRICE WILL NEVER GO UP FOR THE LENGTH OF TWO YEARS" - the price has stayed the same but they started taking things aw...
#307766
Mar 26, 2012
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316
|
 Ddoodle911 |
Charter Communications - WORST COMPANY EVER!!!!
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
We purchased the cable/internet/phone package. Well first of all, EVERY month the bill goes up. But the worst part about this crappy company is that every 5 minutes (no exageration...
#307529
Mar 25, 2012
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360
|
 Anonymous |
Charter Communications - Customer Service
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
Several months ago the cable installation guy from Charter put his foot through the ceiling. It was an accident, but, the hole is there regardless. I have called everyone at that...
#306085
Mar 19, 2012
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310
|
 Mamamaria |
Charter Communications - OMG! Don't give them your real phone number!
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
Hello,
I ordered Charter Communications for Internet and TV service on Monday. I set the appointment up for the installation for the following week. By Thursday (3 days la...
#304999
Mar 15, 2012
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364
|
 Nwoods24 |
Charter Communications - Charter TV
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
For the last month we've tried to contact Charter customer service about the tiling issue with our signal. We've called several times and couldn't get an answer from a ...
#302201
Mar 04, 2012
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301
|
 Cheateda... |
Charter Communications - Every time you call you bill goes up
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
Every time you talk to customer support for every service, they add something to your account, They don't try to fix anything just schedule a tech and sell something else that ...
#301411
Mar 01, 2012
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280
|
 Anonymous |
Charter Communications Sucks
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I am a college student at University of Wisconsin- Madison and Charter has a monopoly over this area. In the past week I have talked to Charter for a total of 10 hours regarding my...
#299874
Feb 24, 2012
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366
|
 RCOSTEN1 |
Charter Communications
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I AM SET UP IN THE CHARTER COMMUNICATIONS SYSTEM FOR HARD COPY BILLS ONLY. THE BILLING DATE IS 2/11/2012 DUE 2/24/2012. I AM STILL WAITING FOR MY BILL IN THE MAIL.CHARTER REP...
#297985
Feb 17, 2012
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302
|
 Zoeymike |
Charter Communications - Charter losses customer due to stupidity.
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
This is Charter's 2nd time increasing my monthly payments, after my contract expired. I told Charter to put me on the "no call list." In other words, Charter is not allowed to call...
#296954
Feb 14, 2012
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445
|
 Anonymous |
Charter Communications - Advertised billstaying the same for 2 years
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I signed up for what is called the charter bundle, this offer says your bill will not increase for 2 years. My bill increased 3 times in 4 months. They advertise this on television...
#295802
Feb 09, 2012
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337
|
 Wildmary |
Charter Communications - Charter Misleads People
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I ordered basic cable service on November 10,2011. I was told on the phone that I would have channels 2-99. I do not. I have channels missing, 11,16,21,22, and then it skips from 6...
#295785
Feb 09, 2012
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371
|
 Theresah... |
Charter Communications - Awful customer service
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I recently subscribed to charter, thinking that I was getting hd and a Dvr! What they neglected to tell me was I was not eligible for this product for 6 months! I didnt find this o...
#295417
Feb 08, 2012
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349
|
 Anonymous |
Charter Communications - Charter stinks
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
I have been having trouble with reception from charter on several cable stations and the connecticut 3 abc,cbs and nbc. The same shows on NY channels are fine while the cable and ...
#295405
Feb 08, 2012
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289
|
 Anonymous |
Charter Communications - Charter and it's employees are a joke.
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
Charter internet is slow and crappy. When you call they give you the run around, and always, ALWAYS push the upgrade. They have several scams going. One is where they quote you ...
#294679
Feb 05, 2012
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446
|
 Anonymous |
Charter Communications - Charter Sucks
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
Every other month I am having to "reset" my box for some screwed up reason. I am constantly with out some feature, whether it is my high-def channels or movie channels. My receptio...
#294405
Feb 03, 2012
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488
|
 Bobcat12 |
Charter Communications - Charter did not deliver as planned
5.0
General Inquiries 12405 Powerscourt Drive St. LouisMO63131
1-888-438-2427, 314-965-0555
http://www.charter.com/Customers/ContactUs.aspx
Internet and tv services received not as expected per phone order. I always ask what my total bill is going to be due to the fact that promoted prices do not tell the whole story....
#293905
Feb 02, 2012
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317
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