Charter Communications
Reviews and Complaints
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Verified ReviewerFurniture destroyed and it's white leather brand new and hand prints on my new walls
Preferred solution: Pay for wall and banister re painted and my couch cleaned and if Grease don't come out new one
User's recommendation: Absolutely not
Bait and switch deals
Preferred solution: Price reduction
Sick of spam and hackers
Preferred solution: Apology
Can you help me?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst customer service they don't even know how to deal a issue, wrong bills overall I can give zero rating if possible.
Preferred solution: Apology
User's recommendation: 'NO' go for other services.
Horrible company - avoid!
Preferred solution: Apology
*** IDIOTS FORGOT MY ORDER
User's recommendation: Don’t come to this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot allowing work from home for employees!
Preferred solution: Let employees work from home
User's recommendation: Boycott!!!
Upset with Company
- Stable service for this area
- Only player without sat coverage
User's recommendation: Find another company if possible. They are the only player in town here so we are trapped!
I spent over three hours on chat window waiting for someone
Preferred solution: aaa
User's recommendation: Don't take so long to answer calls or chats
Disgust
Preferred solution: Apology
User's recommendation: cancel spectrum premium and go to netflix
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Missouri River, MissouriCustomer service people lie service people don’t have equipment that works
Preferred solution: Repair as promised at my convenience
*** NO
I’ve haven’t had this service a week and have been lied to multiple times when I got the service I was told I had the highest speeds but the technician said I didn’t we couldn’t even watch a movie with out it buffering so I called it to change it then they send me a new promotion in the mail for cable and internet for the price of what I’m paying for just internet I’ve spoke to 7 people today just for them to tell me I had to speak with a different department to get it changed so I could get the promotion the last man I spoke to even told me the price I would be paying after they changed the promotion just for me to get on the phone and the department tell me it’s no way for it to be changed and it was nothing they could do advised me to go into the store I’ve been on the phone with customer service all day not the *** store no one wanted to take of for the wrong doing and my time being wasted all damn day is ridiculous terrible company
- Lack of customer service
- Billing practices
- Have a monoply
Preferred solution: Price reduction
Problems setting up cable/internet
User's recommendation: Don’t use charter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away
Preferred solution: Price reduction
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You have to remember that all Leftists get upset when someone expresses an opinion that differs from theirs. The concept of free speech only applies to them, not you. Remember this come November.
Absolutly