filters
state:
Show
city:
Show
category:
Show
product:
Show
I live in Denton County Texas and the San Antonio Spur are 300 miles away for our town. Their game was not carried on any TV station. Not sure what changed, but I would of rather watched the Spurs game vs the other shown (OKC vs Houston). If more than 1 playoff game...
Read more
4.1
#1039419
Reply to reviews
We've had Charter phone service for almost 20 years, with decent service. We recently moved our office. First they told us that they couldn't transfer our old number to the new address. The new numbers they gave us were switched - the main number rang on the fax line,...
Read more
We live in a rural area. Every night this week both the internet and TV have gone out. I go to college fulltime online. I do 90% of my college work in the evening as I work and do an internship for college. I was in the middle of taking a timed statistics quiz and lost...
Read more

Short Review for April 22, 2017, Pc_bad_quality

#1037822
1.3
If it is not the volume dropping out, it is the scrambled picture. When will this bad service company get it right.
Comment Be first to start a discussion
Show

Charter Communications Internet Service Review

#1014664
1.3
Ever since Brighthouse became Spectrum, my internet service has dropped dramatically. I can't even access my mail on cell phone at this hour, 350AM EST. I've called 3x, no resolution.
Comment Be first to start a discussion
Show

Short Review for February 26, 2017

#1014176
1.0
Regular increase in rates, constant issues with cable quality, not fair-feel they are taking advantage of the market
Comment Be first to start a discussion
Show

Charter Communications Internet Service Review

#1010511
1.0
They ate the worst. My modem down after hours and could not get a technician thay evening. They do not care but will dog u about a bill. I have turn all their products in except the internet and it is a problem all the time.
Comment Be first to start a discussion
Show
I was told by the sales department that the Astros channel (Root Sports) was a part of their package. I signed up with Spectum because of this information. Now all of my old equipment has been taken apart, my lines disconnected and I now learn there is no Root Sports....
Read more
1.6
I didn't like
  • Lying to me
  • Company policy
#1031861
Reply to reviews
Whole street cable out, called and was told they would have to hear from two others on the street to call it an outage?!? WTH!! The service is out every day, sometimes a few seconds and other times for hours! Customer Service is Awful!!! Another thing they will change...
Read more
rollo2016
rollo2016

Charter is not known for it's great customer service. If you like talking to someone in the Philippines or who-knows-where in broken English, then Charter is for you! The lev...

Thank you so much for bringing Charter to my street. You have awesomely dug up holes in my yard, with no warning, blocked my driveway and road. Made me late for work and stopped my children from playing outside on the only pretty day of their spring break, which ends...
Read more
rollo2016
rollo2016

You might want to post your complaint on a website where other customers of Charter air their complaints: www.charter-sucks.com. In your situation, I suspect Charter has sub...

cannot get off their mailing list and all the mailings contain the "To reduce Spectrum direct mail, visit spectrum.com/dmopout This address has not existed in the 2 years I have tried it. What can you say about a company, when you cannot help them save money and...
Read more
Charter Communications - Chater Communications practicing EXTORTION
Charter Communications invaded my browser with a "Terms and Conditions" multiple page Contract - a team of attorneys would take months to sift through....taking away my rights as a consumer. My internet, phone and cable has been not working on and off for a week....
Read more
Absolutely the worst customer service of any company that I have ever worked with. That's saying a lot...I lived in Miami, FL for 20 years where customer service does not exist! Have been trying to get service (internet/television) at my home for more than 4 weeks....
Read more
today our business phones are down for the 19th time since we made the mistake of signing up with Charter Spectrum Business. Its always in the afternoon. Its really amazing to behold how bad our experience has been. looking for a company that can deliver stable...
Read more
Anonymous
cb5705

For the benefit of others reading, don't ever go with cable telephone if you need your phone reliably. This is true of all major cable companies, not just charter. Once elec...