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I have been paying for their internet for 4 years now only because I dont have another choice. I only get 35mb of internet when I pay for 100. I shouldnt have to run a speed test everyday to make sure I am getting the service I am paying for. And when you modem becomes...
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1.0
I didn't like
  • Wifi issue every week
  • Rude technicians
  • Billing
#1344508
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Am being forced to accept Spectrum Cable in one of two (2) apartments I own, and in which I do not need it. This is going to cost me $864 annually, for a service I simply don't need in that unit. Spectrum's cable service is fine and the internet service is fine, too....
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Anonymous
anon

This is due to your apartment complex signing a bulk agreement-Charter isn't forcing you, your complex is. Most will allow you to opt out when you sign your lease.

Anonymous
cb5705

I have read of this happening in state of CA. I will tell you, if charter speckedcum tried to force carriage of TV in this house, I would drop off their modem and they would b...

2.1
I liked
  • Overnight delivery of modem and fast installation
#1341307
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I'm on a fixed income and when Time Warner became Spectrum they were going to triple my bill for same services. Then they over doubled it and told me I was getting lowest price available. They said I missed a payment and now can't get caught up because so high. Payment...
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1.0
#1340416
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Charter Communications in Fort Worth, Texas - Service was spotty customer service rude internet cable outa

called everyday with little satisfaction fix for a day go oit again
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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#1338057
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Charter Communications in Maryville, Tennessee - Cable box shorted out caused a fire in tv

cable box hdmi port shorted out causing a short in tv which caused a fire in tv.tv is now ruined we shall see what they do about it
2.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1337437
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They charge me 60.00 a month. They have "on demand" that should be commercial free, but they play commercials. Just like if you were watching the movie on regular tv. When they do add a new movie, say from the early 80s, it is grayed out, so you can't access it anyway....
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Anonymous
anon

The cable company doesn't decide what to play on a channel or to provide on demand-those are all up to the channel programmer-the cable company simply distributes the content ...

Anonymous
cb5705

$60 monthly? You're still on teaser rates, and your price will go up. Although charter speckedcum promotes on-demand as something magical, it takes very little time to go thro...

1.0
#1332592
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Charter Communications in Santa Fe Springs, California - Ben waiting 4 my check on buyout

Need to know if its happening
5.0
Details
Advertised vs Delivered
#1331087
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I moved into an apartment building that had a "bulk account" with Charter, meaning, their costs were included in my rent. Regardless, Charter kept billing me. I called them several times and got rude, despondent employees who kept contradicting me and refused to let me...
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1.0
#1327879
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Charter Communications - My cable isn't working

All my channels say temporarily off air, it just happened I tried to call customer service but didn't get an answer
#1327801
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I have had these services since it was Time Warner Cable. Had an easy transition from old legacy services to new Spectrum services and getting a much better speed. customer service is always so friendly any time I have had to call, which has been few and far between....
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h.kitchener
h.kitchener

After some hiccups early-on, Charter's service has been just fine the past few years. They came thru and upgrades their lines a few years ago and that made a world of differen...

5.0
I liked
  • Price
#1327257
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