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I started to attempt installation of this service 30 days ago, still no success. Installation is on a property about 120 miles away and I have been out there 3 times now expecting to have an installation completed. What happened was; during a water pipe installation,...
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Anonymous
Anonymous

You should also mention this line was the main hardline feeding the house which if they did it the cost was well over 1000 of dollars to charter.

h.kitchener
h.kitchener

Take your complaint about Charter to the local government officials who have, supposedly oversight as all cable companies are regulated and licensed by the state and local mun...

2.4
#1104598
Reply to reviews
Things started well enough for the Internet/phone service order at our new house in Southern California. The Installer arrived on time (on Moving Day, no less, while the truck was being loaded at the other place). He was pleasant, competent, fast, and had the entire...
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Anonymous
cb5705

I've never heard of a "county" wiring permit, but if we can assume this claim were true, there would be a fee for such a permit. My guess would be that no one could find a wa...

Anonymous
Anonymous

Wow... its certainly a reflection of just how well that company is run. And I despise their bait and switch tactics on the 'no contact' specials and how established customers...

I didn't like
  • Calls not returned as promised
  • Ability to contact
  • Integrity
#770645
Reply to reviews
I had not had any real problems with Charter until I needed to cancel my service because I was moving. When I called to cancel my service I was told on the phone that I had a piece of old equipment, that to my knowledge I no longer had in my possession. The customer...
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Contact Charter Communications

Mailing Address:
Charter Communications
General Inquiries 12405 Powerscourt Drive
St. Louis County, Missouri 63131
United States
Phone:
(888) 438-2427
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