Product: Charter Communications Account Clear all filters (35 of 35 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Highly Dissatisfied with the service and billing dispute.I was charged a service call fee when I request a technician to tell me about some crossed wires after an installation that was not there before the installation. When I called after seeing the charge the first...
Read more
Product
Charter Communications Account
I didn't like
  • Billing practices
  • Lies to sign up
  • Excuses
#1081850
Reply to reviews
I had gotten a bill behind due to medical issues with my husband.I was told when I called in they would work with me and this was at the end of June, they stated I would have an extension until July 4th anything past that would incur a 8.00 late fee I said that was...
Read more
2.3
Product
Charter Communications Account
#1079921
Reply to reviews
Charter now owns time warner.Time Warner had a app that you could use to reboot your services if the *** wasn't working right. Why don't you have this charter. You suck high prices and *** services. If I want to make a automatic payment Come out Friday cause I had to...
Read more
Anonymous
Anonymous

Charter does have a way for you to send a signal to reboot-you just have to log in to your online account to do so. I know because I've done it. You really shouldn't complai...

1.3
Product
Charter Communications Account
#905434
Reply to reviews
I have 4 business account, I have tried repeatedly to set up one of my accounts with auto draft. My problem being, I can never remember to do this until the bill is either due or past due. I pay the bill and try to set up but have to wait until the check clears. ...
Read more
Product
Charter Communications Account
I didn't like
  • Frustrated trying to set up auto draft
#885542
Reply to reviews
Charter cable will let anyone open a account over the internet and never ask for a ID, will come out and turn on cable without the person signing or showing proof of who they are...Will have a signed contract but the person never signed it....Identity Theft is on the...
Read more
Anonymous
Anonymous

It happened to me , too. My roommates secretly put the charter account in my name.... I found out after it was too late. Now I owe 800.00 and it's gone to collections. What no...

Product
Charter Communications Account
#767278
Reply to reviews
Internet speeds for the past week have been erratic. I'm paying $60 for 60 Mbps. It's dropped as low as 1.5 Mbps and only peaks as high as 38 Mbps. I'm a computer technician. My router is working perfectly. I've done the usual power cycles. and the problem persists....
Read more
bobs2015
bobs2015

You may have noticed lately that Charter has some problems. Their email service is problematical, full of bugs and slow. I have heard of many complaints about their internet s...

1.0
Product
Charter Communications Account
I didn't like
  • Inconsistent
  • Integrity
  • Poor customer service
#745244
Reply to reviews
I have had three email accounts set up through charter for well over three years. When I moved from one location ( different zip codes) to other I was told my email would follow? Well everything was fine until about four days ago. two account have been closed without...
Read more
1.0
Product
Charter Communications Account
I didn't like
  • Now only robot to talk to
#690278
Reply to reviews
Today I spoke with a customer service rep and a supervisor concerning my bill that is approximately $49.00 more than what I paid last month. Charter bills a month in advance, and every month seen like extra fees are added to your bill. They add & take away...
Read more
Product
Charter Communications Account
#611057
Reply to reviews
several years ago charter called me offering a loyalty phone rate of $4.99/mo for being a loyal customer of all 3 services. of course i accepted. i was told that i could make no service changes to the account or i woul lose the phone rate. now they offer 60 mgbs...
Read more
Anonymous
cb5705

Eventually customers' accounts mature; once that happens, any calendar and loyalty discounts go away. Once this happened to our household, expanded basic TV cost $93, telepho...

Product
Charter Communications Account
#603979
Reply to reviews
Hello. To whom it may concern. I feel that Charter is a very, very, poorly ran company to do business with. When you speak to a supervisor. They only listen to what the previous agent said. If anyone that is high in the Charter company would like to see an example of...
Read more
Product
Charter Communications Account
#547656
Reply to reviews