Product: Charter Communications Bundle Clear all filters (0 of 74 reviews match)
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Charter Communications - Worst experience of my life

Never so disrespected and with such great confidence!! Shows the company has his back. This is the worst I’ve ever been treated ever.
1.0
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Charter Communications Bundle
#1234079
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Spectrum kept sending us their Promo's of contract buyout and $59 a month bundle.I call them, the rep says yes, sign up, get this bundle, and then call later to customer service to get your final bill with ETF taken cared of once you connect the service. I call them to...
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h.kitchener
h.kitchener

The main thing to keep in mind when dealing with any of these companies is that their reps will tell you anything to get you to take their service(s) and therefor cannot be tr...

1.0
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Charter Communications Bundle
I didn't like
  • Bait and switch
#1206727
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Charter Communications - Trying to start new servive

It will not connect.Everytime it ask me how can i help you ii will say what i need anx ut would not record.
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Charter Communications Bundle
#1206650
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Charter Communications - Terrible

No phone or internet for one week.. rude customer service..lies!!!
1.0
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Charter Communications Bundle
#1203289
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I call Spectrum to make a change to my phone; which is part of bundle that includes internet and cable.The day after I made the changes to the phone billing I noticed I was missing a few channels on my cable. When I call I was told that they changed my cable account...
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Anonymous
anon

You knew you had a bundle, making any changes to a bundle voids your current package. Sure, you should have been told; but you also could of asked.

Anonymous
Anonymous

After posting my complaint on the Spectrum website a representative call me to help resolve the issue. He wasn't sure why the changes were made and why they weren't explained ...

2.3
Product
Charter Communications Bundle
I didn't like
  • Changed my account without informing me
#1184775
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I have used Netflix, hulu sling TV, roku and literally never have had a problem streaming in 5 years.I have Charter Spectrum Internet service and TV and have experienced problems consistently over a 10 year period. When I am watching charter TV after a couple hours...
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Charter Communications Bundle
#1169820
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I have been a Time Warner Cable Customer for ten years.Ten years ago for the same amenities I payed 70 bucks. Then it went to 100 bucks. Then from somewhere around 2015-now (Jan 14, 2018) I pay $180 dollars. That extra eighty bucks dips into our food money. We are a...
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Charter Communications Bundle
#1169145
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Charter Communications - No closet scheduling

I was told to call back after New year's and the man that I talked to said there would probably be a sooner appt.. But the closest appt they had/have when I scheduled it was about 4 weeks away, now it's about 17 days away. I just thought they might have something closer especially because my bill is 101/month..
4.4
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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
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Charter Communications Bundle
#1161169
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Charter is part of the Spectrum family of products that is handling our phone and also apparently handles the MyCheck services that Spectrum advertises as the funds that are received if you need a contract buyout to bundle with them.The contract buyout is a total sham....
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h.kitchener
h.kitchener

Actually, it is wise to not bundle with Charter at all. Never trust their VOIP telephone service and why would you pay for cable television when all you need is their internet...

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Charter Communications Bundle
#1137861
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We had Time Warner for 2.5 years and despite Spectrum taking over the Time Warner office here and our contracts, they left us with an old more expensive contract.Never reaching out during the change over to offer current/older clients their updated packages. I guess...
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Anonymous
Jeff

I can’t find anyway to comment on charter except this. It won’t do anything but at least I can let the anger out. We had {{Redacted}}reception since we got it a year ago and h...

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Charter Communications Bundle
#1134862
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