Product: Charter Communications Bundle Clear all filters (64 of 64 reviews match)
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I had a promotion for internet and phone 49.99 and 19.00 charter talked me into adding tv if I didnt like it I could go back to my old promotion of 49.99 and 19.00 well after a week I told them I wanted my old promotion back guess what we cant do it if you want...
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Anonymous
cb5705

So it's now your turn to burn them. Leave phone in-place temporarily, then port your number into Vonage or some other service. Your rates will probably be comparable for the...

Product
Charter Communications Bundle
I liked
  • Promotion for internet and phone
  • Internet and telephone service
I didn't like
  • Being lied to
#1100832
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Whole street cable out, called and was told they would have to hear from two others on the street to call it an outage?!?WTH!! The service is out every day, sometimes a few seconds and other times for hours! Customer Service is Awful!!! Another thing they will change...
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rollo2016
rollo2016

Charter is not known for it's great customer service. If you like talking to someone in the Philippines or who-knows-where in broken English, then Charter is for you! The lev...

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Charter Communications Bundle
#1031703
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I've been a customer of CS since Oct.2016. From that time until now (Jan. 25, 2017) I've had a problem with my TV box turning off for about 3 minutes at a time. It happens EVERY TIME I watch TV for more than 1 hour. And if that is not bad enough, my entire viewing...
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1.5
Product
Charter Communications Bundle
#997225
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Charter Communications - Service outages

#1108309
At least once a week this piece of s*** Charter Spectrum goes out at least when I had satellite and I saw a snowstorm, and I knew it was going to go out Charter you never know when it's going to go out and for how long this is right up there with tits on a bull.
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Charter Communications Bundle Review

#830424
1.0
Details
4 days late with bill and was called 27 times and continued even after bill was paid. Internet is spotty. It works when it wants to.
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Billing Practices
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Charter Communications Bundle Review

#830290
1.0
Details
Have used Charter for 3 years and each year my bill doubles in price whuch makes it hard to budget. When our internet or cable service drops, Charter fails to accept blame. I am fed up with their poor service.
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Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website

Charter Communications Bundle Review

#694837
I am so pissed with this company. Not only has the promotion ended I was on and the rates are high as *** I only have cable and internet for $173.00 WTF? this company is high as robbery. The CSR was rude had no sympathy at all nor could she shave my bill down. She had a pay this or not attitude.
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Spectrum will NOT honor their Promises hide this posting In March of 2016, the office of the President of Bright House made a promise to me that my bill would be a certain price for the next year and would not change.In the fall of 2016, we all got letters telling us...
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Anonymous
Anonymous

Yes, they are the worst! When I called about my $20 a month price hike, the customer service rep stated, "Well, you can always go somewhere else." Yeah, I would, but since you...

Product
Charter Communications Bundle
#993324
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Charter cable gave me a 3year price 103.00 a month they installed it on a sunday i got a text tuesday night at 10:00 pm saying i owed them a extra 09.95 a month so wed morning i got all there boxes together and took it to charter office and canceled all services and...
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Anonymous
Anonymous

Charter doesn't service the Miami area that would be Comcast most likely

1.6
Product
Charter Communications Bundle
#923286
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Charter SUCKS.I hooked up in April. Since that time I've had to replace two boxes SIX *** times. I have made numerous calls trying to get their *** equipment to work properly. Techs have been out twice. Finally get stuff working, today tv and internet off for 9 hours....
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1.3
Product
Charter Communications Bundle
#906180
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This is the ever ever worst TV & internet service provider. The quality of technology (TV & internet speed) is good but the human resources (billing & customer service) are the worst. Don't ever get services rather seek some other providers. They send too unreasonable...
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Charter Communications Bundle
#821707
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We're with Charter in Connecticut. Boy, they've got colossal gall to run ads on TV attacking other companies' service!!! Their incompetence and complete indifference to solving problems is beyond all bounds!!! Three weeks ago new neighbors moved in at the same...
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Product
Charter Communications Bundle
I didn't like
  • Customer service
#816146
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My name is Deborah Bryant 731-662-7138, Atwood, Tn and I've been a loyal charter customer for over 8 years now. I'm not a Pissed customer but trying to find a way to lower my bill. It has gone from $143 (start) to now over $200. I love the service but I'm on a fixed...
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Anonymous
Anonymous

Call in and request the cancellation department. Answer all the questions they have for you and they will make you a loyalty offer.

Anonymous
cb5705

Our household asked four times that we be given consideration on our bill, and we were denied all four times. The fees are no longer negotiable. We were dumping cable teleph...

3.0
Charter Communications Atwood, Tennessee
Product
Charter Communications Bundle
#801379
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I have been a charter customer for a very long time charter is giving tv for29.95 per month and internet for 29.95 per month I have to pay 150.00 per month for the same service I am on a fixed income and cant afford the high price . I called customer service and was...
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Anonymous
Anonymous

Call and ask for the rentention department they will help and give better rates

Anonymous
Anonymous

I am in the same situation!!! My friends get a better deal from Uvirse. I wish it was in my area!!!! I have basic tv and Internet and am paying $136.00 a month. I too have cal...

4.7
Product
Charter Communications Bundle
I liked
  • Internet is only good thing
  • Picture
I didn't like
  • Price i have to pay copaired to others
#782684
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