Whole street cable out, called and was told they would have to hear from two others on the street to call it an outage?!? WTH!!
The service is out every day, sometimes a few seconds and other times for hours! Customer Service is Awful!!! Another thing they will change your channels at will, then try to charge you more to receive the channels you originally had!! What's up with that?
I don't know cause you can not talk with anyone at the local level! ***, you can rarely even talk to a person after 30 minutes of a computer! This is Terrible Service!
For the amount we pay I personally expect Better Service! If this does not improve Greatly I will be looking elsewhere for my cable and internet provider!
Product or Service Mentioned: Charter Communications Bundle.
Reason of review: Bad quality.