Product: Charter Communications Cable Tv Service Clear all filters (0 of 19 reviews match)
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Charter Communications - Pissedconsumer

#1412808 Posting to say that my issue with the TV was resolved. Thank you Charter/Spectrum.
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Charter Communications Cable Tv Service
#1412926
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Charter Communications - Annoyed with spectrum cable

I always pay my bill. Some how there was a mix up with when my canle was due and my service is dosconnected. I call and theu say a payment arrangement cant be made next week cause their system will not allow it!!! What kind of company does that? I mever ask and on top of that have not been late in the past and now one mix up and they cant help me ?!?!?! Im switching cable companies asap!! This is crazy. Life happens and theu should help long time paying customers once in a while!!!
2.6
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Charter Communications Cable Tv Service
#1241907
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charter is not right on there cable it went out 2/21 to 2/22 around 7 pm that evening ,a problem they was having every since they change over to Spectrum tv been acting up go up on the bill without letting their consumer know , noone discount or nothing , and when i...
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Anonymous
anon

if you paid attention to your bill you would see they do notify you 30 days prior to any price increase

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Charter Communications Cable Tv Service
#1198236
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Charter Communications - Channel removal

I'm very upset that Charter abruptly decided to remove the local Fox channel with our any notice, especially right in the middle of the season for o e of our shows. I called Spectrum to ask for a lower bill payment because of losing this channel and was told they don't need to so this. I mentioned that their own policies syste they have to notify the customer with 30 days notice prior to removing channels and was told that doesn't apply to this situation. I'm calling the FCC.
3.1
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Charter Communications Cable Tv Service
#1186977
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And that if I can't watch the cable, I"m not paying for the cable. Their CSR, to keep me from getting rid of their cable all together, offers a refund, and promises to have someone out to fix it. Well you can guess what happened. No partial refund for the cable I pay...
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Charter Communications Cable Tv Service
#1160477
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FIRST OF ALL I CALLED 3-4 MONTHS AGO TO GET MY CABLE CHEAPER SO THEY TOOK SEVERAL CHANNELS AWAY AND I AM STILL GETTING BILLED THE SAME I CALLED A FEW WEEKS AGO THE REP I TALKED TO SAID HE WOULD SEND IT ON AND NOT TO PAY MY BILL UNTIL I HEARD BACK I NEVER HEARD BACK AND...
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Charter Communications Cable Tv Service
I didn't like
  • Awful customer service
#1098186
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Filed on : August 28 2017 Filed by : Madhu Garg 241 Oak Knoll Dr Glendora CA 91741 Filed against : Spectrum Complaint Description: got spectrum cable tv 2wks ago,still no services.I am spending 6-7hrs of day on phone with all false promises excuses lies that includes...
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Anonymous
Anonymous

VERY VERY POOR ,AFTER WASTING 2WEEKS FROM MORNING TO EVENING WITH CHARTER,THEY SENT ME THE BILL FOR PAST 2WEEKS WHEN THERE WAS NO SERVICE AT ALL & I WAS TOLD i WILL BE NOT CHA...

2.0
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Charter Communications Cable Tv Service
I liked
  • Most miserable
I didn't like
  • Extremly poor customer servic
  • Lies
  • False promises
#1093529
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I have been a client of (Time Warner) for more than 20 years.3 years ago, I decided to work with your Retention Department in order to keep my bill in a certain amount. I gave back equipment, reduced my TV service, and even BOUGHT a $250 modem in order to keep my...
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1.0
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Charter Communications Cable Tv Service
I didn't like
  • Customer service
#1071720
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Charter Communications - Two friends

Two of my friends on willow springs road missed the historical game 2 because the cable went out, and when contacted they said oh, sorry we are closed on sunday???? What is that terrible, i bet they didnt go without!! Those commercials are all lies!!!
2.2
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Charter Communications Cable Tv Service
#1056459
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Charter Communications - Cable Tv Service Review
Rectum Cable (a.k.a. Spectrum; f.k.a. Time-Warner) is out in Lexington, KY, during the SEC tournament. Kept my wife on the phone interminably. Low priority to fix. Goddam racketeers! Ripoff artists! They actually intend to bill us? If you have any other option, take it.
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smallexoticcat
smallexoticcat

Well, the tournaments are over, and we didn't get to see a one, thanks to the thieves at Rectum Cable ... possibly America's least ethical corporation, run by a sociopathic le...

smallexoticcat
smallexoticcat

And yet these beastialists have done absolutely nothing. What a truly evil company! Nothing but empty promises and unreasonable delays. Slime. Unethical. Keep your children aw...

1.0
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Charter Communications Cable Tv Service
#1019442
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