Product: Charter Communications Internet Service Clear all filters (0 of 202 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Charter Communications - Internet filtered with out notification
Charter Communications - Internet filtered with out notification
I am sending the corporate office a letter (snail mail) to the address they have posted online I will update my post if I receive a response. Kind of ironic, Charter Communications could have avoided this issue with better communication practices. I have uploaded...
Read more
2.0
Product
Charter Communications Internet Service
#1269662
Reply to reviews
Show

Charter Communications - Internet problems

there is an internet outage where im at
Product
Charter Communications Internet Service
#1251257
Reply to reviews
My troubles started with TimeWarner Cable. I am new to the area and set up service, that same week TimeWarner became Charter (nobody mentioned this to me). Conveniently my TimeWarner contract cannot be found but they were more than happy to set me up with an even more...
Read more
Anonymous
cb5705

You're supposed to refer to them as "spectrum" now, so I call 'em SpeckedCum. Unfortunately, SpeckedCum worships profit even more than TimeWarner did, and they were expensive ...

1.2
Product
Charter Communications Internet Service
I didn't like
  • Poor customer service and careless about customer time wasted
  • Going against promotional agreement
  • Raising rates
#1235562
Reply to reviews
I have had Charter Communications since August of 2017. This has been the most horrendous experience I have EVER had with a company. It has been a literal nightmare from the beginning. I was deceived into getting home phone service by being told it would be "thrown in"...
Read more
h.kitchener
h.kitchener

Here's a hint: drop the cable and phone portion of your charter service and just keep the internet. Then, buy a cheap antenna for your telly to get over the air broadcasting. ...

1.0
Product
Charter Communications Internet Service
#1229100
Reply to reviews
Show

Charter Communications - Talking to a useless AI

Just trying to get some information on why your internet speeds are barely half what i pay for and why when there are 2 or more devices connected the internet gets so bad that it is unuseable
1.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Charter Communications Internet Service
#1224579
Reply to reviews
I reported an Internet sporadic connection issue on 01/26/18.On 01/27/18, technician arrived as scheduled between 8:00 and 9:00 am. After troubleshooting, he came to a conclusion that the signal coming from the pole is very high/strong, which is causing the problem....
Read more
2.1
Product
Charter Communications Internet Service
#1182917
Reply to reviews
Show

Charter Communications - Internet service consistently drops out.

Our internet service stops and restarts randomly to slow service down. Steaming stops and phone jumps from wifi to 4G durning normal use. Charter claims if we upgrade we would not see stoppage.
1.0
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Charter Communications Internet Service
#1176511
Reply to reviews
Show

Charter Communications - Spectrum Charter is as bad as it gets!

This company has the most unreliable Internet service. In fact, the only thing you can rely on is it being out of service about half the time you need it!
1.0
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
Product
Charter Communications Internet Service
#1168524
Reply to reviews
Show

Charter Communications - Terrible

The most important college football day of the year, New Years Day, and the games all pause multiple times. This causes some plays to be missed. Why not prepare for the large number of people streaming games. This never happened during the regular season. Poor planning on Charter's part.
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Charter Communications Internet Service
#1160033
Reply to reviews
Show

Charter Communications - Unsatisfactory

No wifi .. service on and off for months.. called they sent tech out 4 times took off work each time still problem not resolved..cant pay bills on line,no land line service, home security system affected.. not a happy customer..will consider switching to get better service. NOT HAPPY AT SPECTRUM
1.1
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Charter Communications Internet Service
#1148573
Reply to reviews