Manufacturer: Charter Communications Category: Internet Services Clear all filters (185 of 185 reviews match)
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I don't have problem with my charter spectrum services at all until today 7/7/17 at 10am.My cable, internet & phone are not working. So since there is no internet our house alarm is also not working. This is the only day off I have this week so I'm hoping to enjoy...
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Charter Communications Internet Service
#1071349
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We live in south Charlotte and thought ATT was getting a little too high, we decided to give Spectrum a chance.That was the BIGGEST mistake we ever made. On 12 June, they came to hook up our internet and phone....the installer could never get a signal on the internet...
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1.0
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Charter Communications Internet Service
#1066187
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For the last couple months my internet service has been going through the following stages: 1.The first stage was "Intermittent Service" where the internet connection disappears periodically and some of the devices, especially cell phones would not connect. Spectrum's...
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Charter Communications Internet Service
I didn't like
  • Lack of care by employees about my business
#1063062
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Charter Communications - Worst customer service ever. Shame on regulators for merger

#1076757
1.1
Details
Prices increased significantly for internet and cable. Promo foe new customers only. Screw existing patrons who helped them build their business. Limited options. Att required bundle internet with direct tv. Skybest required bundling with their phone service. Regulators GFY! You are scumbags just like monopolies you authorize.
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Charter Communications - Service down again

#1074100
1.9
Details
Every other night I lose service around 12:30 a.m., why am I paying for no service? Your monolopy forces me to use your service, no other provider in this area. We plan to sell our house and buy in area where charter is NOT internet provider!
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Charter Communications Internet Service Review

#1014664
1.3
Details
Ever since Brighthouse became Spectrum, my internet service has dropped dramatically. I can't even access my mail on cell phone at this hour, 350AM EST. I've called 3x, no resolution.
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Charter Communications Internet Service Review

#1010511
1.0
Details
They ate the worst. My modem down after hours and could not get a technician thay evening. They do not care but will dog u about a bill. I have turn all their products in except the internet and it is a problem all the time.
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I've been having issues with my cable shutting down, resetting on its own, and going incredibly slow off/on for the last two months.I posted a question on my community Facebook asking if anyone is having issues. I have close to 20 comments (all negative) in less than...
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Anonymous
Anonymous

If talking to customer service always ask for an American call center. The foreign ones only have a script and are not much help.

h.kitchener
h.kitchener

Sounds like Charter has some line problems. Call them and find out what's going on. If the lines are stable and in good working order, Charter's cable internet is very reliabl...

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Charter Communications Internet Service
#1047656
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applied for internet service and was told a job presurvey was needed.A contract engineer game out and determined an extension of their facilities would be needed to provide service but saw no reason why we would have any problem getting service. almost 3 weeks later I...
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1.0
Product
Charter Communications Internet Service
I didn't like
  • No one called me to inform me of outrageous cost
#1047631
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We live in a rural area.Every night this week both the internet and TV have gone out. I go to college fulltime online. I do 90% of my college work in the evening as I work and do an internship for college. I was in the middle of taking a timed statistics quiz and lost...
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1.0
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Charter Communications Internet Service
#1031893
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Charter Communications - Chater Communications practicing EXTORTION
Charter Communications invaded my browser with a "Terms and Conditions" multiple page Contract - a team of attorneys would take months to sift through....taking away my rights as a consumer. My internet, phone and cable has been not working on and off for a week....
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1.0
Charter Communications Overland, Missouri
Product
Charter Communications Internet Service
I didn't like
  • Extortion
#1029737
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We pay for HS interent which supposes to be between 50-150 and for a v.long time latest we hardly can use one of our computer because after 1-2 minute of using, it get stuck with a multicolor sppining around little ball and the only thing we can do ist to turn it off...
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Charter Communications Internet Service
#1026141
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With the wind storm in michigan, we are going on three days with no cable, phone or internet.Do they have wind in ohio, texas and california phil? Why yes they do. This outage is the equivalent of 100 years worth of rain storm outages with satellite. People living in...
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2.0
Product
Charter Communications Internet Service
#1019682
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Interesting business model,don't believe the hype: Your Input 4: internet Ask Spectrum Response 4 Select the link below to talk to a live rep.Response 4 - Link Section 1 - List collapsed: Launch live chat Your Input 5: Launch live chat Connected To Spectrum Service...
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Charter Communications Internet Service
#1017431
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