Manufacturer: Charter Communications Category: Bundles Clear all filters (13 of 13 reviews match)
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I will end this relationship with them ASAP. I've been a customer for over 20 years and this is what I get. They put a friend that had Brighthouse cable on a promotion $99.00 for a year for everything encluding premium channels and a sports pkg. I guess I'm just *** on their shoe. Thanks for nothing Spectrum...
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On February 11, 2017 I put in a ticket #02586563 Spectrum has disconnected my services on 2/9/2016 one day before I got paid and were going to pay them at any rate this ticket was to get my number 407-790-7894 back on my phone line this number is associated with the...
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Repeat of programs are NOT there! the new guide takes forever to locate what we are looking for! Our old guide was extremely EASY 2 use! Older people can't use this guide!!! Can't even see it to use it!!!!! You've not given your customers an option to KEEP their old guide that WE pay for every month and were happy with. IF IT AIN'T BROKE, DON'T FIX IT. New guide it NOT an upgrade, it's missing a lot of features we were happy with. It's actually a DOWNGRADE, Spectrum...
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1.5
I liked
  • Old guide-works just fine
I didn't like
  • Lack of consumer request
#1002987
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Charter Communications Spectrum Bundle Review

#940724
So I called to discuss current promotions, was given a good deal. Paid last months bill of 98.00, now this month they say it's 201.00 because the remanding balance rolled over into the following month. Not happy, very aggravated...
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Charter Communications Spectrum Bundle Review

#888764
1.3
The Charter Spectrum buyout plan is a scam. You have 60 days to get the billing and download pdf forms when they could easily send a linked email... Long story short i got hooked for a $321 buyout from DirecTV...
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We talked to them several times, phone calls, live chat...they said we didn't or did do thing we did or didn't...They was supposed to apply changes to bill they didn't, they have ripped me off for 6 months now im sick of it.We changed our bundle and they said we had to...
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1.0
I liked
  • Internet is only good thing
  • Are liars and billing is incorrect
  • Couple of their reps were fine but never followed up
I didn't like
  • Inconsistent
  • Bait and switch
  • Excuses
#944722
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Now since Spectrum came in they *** that up. Now its around 2-12 down and .50 to .80 up. I lost some of my tv channels because I have a smaller package and said " I need to UPGRADE my tv plan. " I pay TWC a respectful amount per month for both tv and internet. I pay...
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1.0
I liked
  • Absolutely nothing
I didn't like
  • Everything including the ceo
#932996
Reply to reviews
I tried to cancel service because we are in the military and moving.I have the account number, security code, name, address and phone number. My spouse is deployed---but his name is on the account so I can't get it cancelled. I pointed out to the customer service agent...
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I pay for 60 mbps internet and never reach over 10.I call customer service and and never get any resolution other than unplug modem and reboot. My bill has continued to go up over the years but the sercie continues to decline. Although it doesn't affect the ability to...
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So I went from Charter Residential to Spectrum Business since I work sometimes from home. As soon as I set up my email account on the Web Hosting Site they shut off my residential account. In order to complete the process I should have received an email for ICAN to...
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Charter Comm's just brought out Time Warner Cable in NYC. Charter can't get out of thier own way, do not and will not improve service.Time Warner is one of the worst for service and the most expensive of all the networks. 40% of the cable bill is taxes, fee, surcharges...
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I have to say the only good thing about charter is internet service!! I even recently tried spectrum app and ever thing I wanted to watch said there was a problem!!! I pay over $200 a month and expect perfect service!!! Now very dissapointed!!! If something doesn't...
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Anonymous

Anonymous Interesting how charter,net continues to promote viewing via their "app," which doesn't work for our household either. We discontinued TV service and telephone, saving $85 an...