Manufacturer: Charter Communications Category: Bundles Clear all filters (15 of 15 reviews match)
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Each day, at about 3-5:00PM the sound goes on and off.The picture displays an interference, e with tearing and a grainy band across the screen. This will last for at least 2 hours. Many calls to Charter. Several service visits. Sub standard technicians that never solve...
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Product
Charter Communications Spectrum Bundle
#1053238
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I will end this relationship with them ASAP. I've been a customer for over 20 years and this is what I get. They put a friend that had Brighthouse cable on a promotion $99.00 for a year for everything encluding premium channels and a sports pkg. I guess I'm just *** on their shoe. Thanks for nothing Spectrum...
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2.4
Product
Charter Communications Spectrum Bundle
#1022823
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We raised an issue to Charter about sound issues and cable going out.They finally came out and said it wasn't wired correctly. They re-wired and left cables laying across our lawn for days. The problem was still not corrected. The sound is messed up several times each...
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2.2
Product
Charter Communications Spectrum Bundle
#1017593
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Charter Communications Spectrum Bundle Review

#940724
So I called to discuss current promotions, was given a good deal. Paid last months bill of 98.00, now this month they say it's 201.00 because the remanding balance rolled over into the following month. Not happy, very aggravated...
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Charter Communications Spectrum Bundle Review

#888764
1.3
The Charter Spectrum buyout plan is a scam. You have 60 days to get the billing and download pdf forms when they could easily send a linked email... Long story short i got hooked for a $321 buyout from DirecTV...
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On February 11, 2017 I put in a ticket #02586563 Spectrum has disconnected my services on 2/9/2016 one day before I got paid and were going to pay them at any rate this ticket was to get my number 407-790-7894 back on my phone line this number is associated with the...
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1.0
Product
Charter Communications Spectrum Bundle
I didn't like
  • Quality
#1010830
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Repeat of programs are NOT there! the new guide takes forever to locate what we are looking for! Our old guide was extremely EASY 2 use! Older people can't use this guide!!! Can't even see it to use it!!!!! You've not given your customers an option to KEEP their old guide that WE pay for every month and were happy with. IF IT AIN'T BROKE, DON'T FIX IT. New guide it NOT an upgrade, it's missing a lot of features we were happy with. It's actually a DOWNGRADE, Spectrum...
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1.5
Product
Charter Communications Spectrum Bundle
I liked
  • Old guide-works just fine
I didn't like
  • Lack of consumer request
#1002987
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We talked to them several times, phone calls, live chat...they said we didn't or did do thing we did or didn't...They was supposed to apply changes to bill they didn't, they have ripped me off for 6 months now im sick of it.We changed our bundle and they said we had to...
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1.0
Product
Charter Communications Spectrum Bundle
I liked
  • Couple of their reps were fine but never followed up
  • Internet is only good thing
I didn't like
  • Bait and switch
  • Scam artist stealing memory
  • Excuses
#944722
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Now since Spectrum came in they *** that up. Now its around 2-12 down and .50 to .80 up. I lost some of my tv channels because I have a smaller package and said " I need to UPGRADE my tv plan. " I pay TWC a respectful amount per month for both tv and internet. I pay...
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1.0
Product
Charter Communications Spectrum Bundle
#932996
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I tried to cancel service because we are in the military and moving.I have the account number, security code, name, address and phone number. My spouse is deployed---but his name is on the account so I can't get it cancelled. I pointed out to the customer service agent...
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1.0
Product
Charter Communications Spectrum Bundle
#909304
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I pay for 60 mbps internet and never reach over 10.I call customer service and and never get any resolution other than unplug modem and reboot. My bill has continued to go up over the years but the sercie continues to decline. Although it doesn't affect the ability to...
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Product
Charter Communications Spectrum Bundle
#887938
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So I went from Charter Residential to Spectrum Business since I work sometimes from home. As soon as I set up my email account on the Web Hosting Site they shut off my residential account. In order to complete the process I should have received an email for ICAN to...
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Product
Charter Communications Spectrum Bundle
#857905
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