Product: Charter Communications Spectrum Bundle Clear all filters (0 of 18 reviews match)
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Charter Communications - My buyout check#8357190040571623

I have been waiting for a buyoutcheck promised Switched to Spectrum Promised to buy out my contract I have submitted paperwork 3 different times Why am I still waiting for my check since January 2018 ?? Please advise
2.8
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Charter Communications Spectrum Bundle
#1256608
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Charter Communications - Problems with the service (worst)

I have had charter for over 6 years, this year alone has been the worst expreince ever, i have called in three times because the TV channel keeps going in and out, sometimes the tv shows pause and then play again, no one can help me or do anything fod the inconvience, you woukd think that charter would want to keep there valued customers! I guess not!
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
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Charter Communications Spectrum Bundle
#1135929
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Charter Communications - VERY POOR SERVICE!

I HAD SPECTRUM FOR ONLY 6MTHS. THEY OVER CHARGE AND YOU DONT EVEN GET MOST OF THE CHANNELS AS PROMISED! POOR CUSTOMER SERVICE. NEVER ABLE TO RESOLVE ISSUE. AS FAR AS THE BILLING- THEY SEND THE CURRENT AND NEXT MONTHS BILL TOGETHER TO TRY TO FORCE YOU TO PAY AHEAD! IM ALOT HAPPIER WITH NEW SERVICE THAT I HAVE WITH ANOTHER PROVIDER. ALOT AFFORDABLE!
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Charter Communications Spectrum Bundle
#1105219
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Each day, at about 3-5:00PM the sound goes on and off.The picture displays an interference, e with tearing and a grainy band across the screen. This will last for at least 2 hours. Many calls to Charter. Several service visits. Sub standard technicians that never solve...
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Charter Communications Spectrum Bundle
#1053238
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I will end this relationship with them ASAP. I've been a customer for over 20 years and this is what I get. They put a friend that had Brighthouse cable on a promotion $99.00 for a year for everything encluding premium channels and a sports pkg. I guess I'm just *** on their shoe. Thanks for nothing Spectrum...
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2.4
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Charter Communications Spectrum Bundle
#1022823
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We raised an issue to Charter about sound issues and cable going out.They finally came out and said it wasn't wired correctly. They re-wired and left cables laying across our lawn for days. The problem was still not corrected. The sound is messed up several times each...
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2.2
Product
Charter Communications Spectrum Bundle
#1017593
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On February 11, 2017 I put in a ticket #02586563 Spectrum has disconnected my services on 2/9/2016 one day before I got paid and were going to pay them at any rate this ticket was to get my number 407-790-7894 back on my phone line this number is associated with the...
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1.0
Product
Charter Communications Spectrum Bundle
I didn't like
  • Quality
#1010830
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Repeat of programs are NOT there! the new guide takes forever to locate what we are looking for! Our old guide was extremely EASY 2 use! Older people can't use this guide!!! Can't even see it to use it!!!!! You've not given your customers an option to KEEP their old guide that WE pay for every month and were happy with. IF IT AIN'T BROKE, DON'T FIX IT. New guide it NOT an upgrade, it's missing a lot of features we were happy with. It's actually a DOWNGRADE, Spectrum...
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1.5
Product
Charter Communications Spectrum Bundle
I liked
  • Old guide-works just fine
I didn't like
  • Lack of consumer request
#1002987
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We talked to them several times, phone calls, live chat...they said we didn't or did do thing we did or didn't...They was supposed to apply changes to bill they didn't, they have ripped me off for 6 months now im sick of it.We changed our bundle and they said we had to...
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1.0
Product
Charter Communications Spectrum Bundle
I liked
  • Couple of their reps were fine but never followed up
  • Internet is only good thing
I didn't like
  • Excuses
  • Inconsistent
  • Scam artist stealing memory
#944722
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Charter Communications Spectrum Bundle Review

So I called to discuss current promotions, was given a good deal. Paid last months bill of 98.00, now this month they say it's 201.00 because the remanding balance rolled over into the following month. Not happy, very aggravated...
Park Hills, Missouri
Product
Charter Communications Spectrum Bundle
#940724
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