Product: Charter Communications Technical Support Clear all filters (0 of 16 reviews match)
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Charter Communications - The worst technical support ever

Just trying to pay my bill with a new debit card number
2.0
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Charter Communications Technical Support
#1109951
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I have no phone at both of my businesses on Sunday Oct 1 2017.I can't get any support online and when I call in I only get a robot When I try to login to my account, the reply is that I don't have an account which is incorrect as I have logged in the past with user...
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Charter Communications Technical Support
#1108861
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Had appointment, tech did not show up, no call to let me know they were running late.I called and was told they would escalate it, hello, someone was supposed to be here an hour ago. I left my job to meet the person who never showed up. I wonder if I don't pay the...
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Charter Communications Technical Support
#1076018
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Charter Communications - Not good technical support service.

My TV internet and phone has went out and Charter is telling me that it will be three days before someone could come out and fix the problem totally unacceptable.
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Charter Communications Technical Support
#1062409
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The Charter cable internet service has been down for four days. Two service calls have resulted in nothing. This is a business as well as a church. There is no access to payroll (ADP), online registering, banking, etc... Charter would not even allow our Business...
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1.7
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Charter Communications Technical Support
#1059445
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The Spectrum Techs Show Up To Work On A Line At The Pole They Blocked My Drive Way They Cussed Me Out Was Disrespectful To Me And My Family I Asked Them To Leave He Continued To Cuss And I Went Into My Home He Then Left I hope This Is not What We Have To Look Forward...
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Charter Communications Technical Support
#1013787
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I went to Charter in Athens Ga on July 1st, paid my fees and setup for an install.To this day I still do not have Charter cable. One promise after another and still no install. I called to the hot line many times and got the run around each time with no real...
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Charter Communications Technical Support
#909719
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My cable and internet went out at 6:am so I called Charter and was told there was trouble in the area and it would be repaired within the hour, got back home at 6:pm and still not fixed. When I called back I was told they could not send a tech out till 6 or 7:pm the...
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Drexel, North Carolina
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Charter Communications Technical Support
#897989
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Customer service reps try to be helpful.Seems like the problem is the system they have to work with! Having to give ALL info to each tech support person as you work your way up the chain of command is ridiculous! Tired of "outages in your area" messages. For supposedly...
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1.0
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Charter Communications Technical Support
#887452
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Got a call that a data leak coming from house, made the appointment for tech to come out he worked on the problem for hours.By the time we want it to watch tv it wasn't working, the box was set to zero, so I called again the only appointment they had was for Monday....
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Charter Communications Technical Support
#873217
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