Product: Charter Communications Tv Guide Clear all filters (47 of 47 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Charter new guide sucks and we need to go back to old one or I'm getting rid of charter.
Read more
Anonymous
Kay Post

I'm so Disgusted with this "NEW" guide setup! You have to push the friggin guide button so many times after you look for a show just to get out of the guide. after a week I fi...

1.0
Product
Charter Communications Tv Guide
#999376
Reply to reviews
Channel guide and on demand is more confusing since they updated their system.TWC kept things simple and efficient when using the channel guide or On Demand. Use to be press button, press button and you had what you wanted, now it's button, scroll, button, scroll and...
Read more
2.0
Product
Charter Communications Tv Guide
#979100
Reply to reviews
Not only did they lose a recorded program in the changeover, the new guide is hard to use and slow.If you record something you already have been watching, when you go to watch the rest of it later, you start at the beginning--unlike the old guide. All items are in same...
Read more
Product
Charter Communications Tv Guide
#895880
Reply to reviews

Charter Communications Tv Guide Review

#994716
1.9
Details
1. Spectrum Guide is ***. 2. Ib Demand will have eoisodes 1 and 3 of a series, skipping episode 2...wth.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Charter Communications Tv Guide Review

#896415
2.6
Details
This new guide is the WORST thing y'all have done!!!!!! How do I TURN IT OFF???? It's bad enough to make me wanna CANCEL subscription!!!!!! PLEASE REPLY
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Charter Communications Tv Guide Review

#783289
1.0
Details
Billing practice bs. I ordered tv. Only bill was. 120 paid on the 20th. Of january 2016. Then i get. Billed american 80.00 the. Bill. Isv due. The 10th of feb th ats 18. Days. Not 30 freaking You days left then there. Is the 29 r h if fevruary american where is my. 30 vday s
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website

Charter Communications Tv Guide Review

#773758
1.0
Details
Your cable t.v. service is the worst. I have not been able to view a single show without some kind of single breakup. It is both sound and picture. I am truly considering a more expensive, but reliable provider. I know they are a new provider, but to compete, you need to be worht a s*!t. Get it together!!
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
The tv guide channel for charter is not correct for many programs and not updated for sports games being played. My brother has Dish and is correct and updated all the time. I think they just don't try!!
Read more
Anonymous
Anonymous

Agreed, even if box flickers off in storm with power flickering I lose all information and it takes days to come back. I've told Charter about it and ask why it takes 3 days ...

Charter Communications Blountsville, Alabama
Product
Charter Communications Tv Guide
#852537
Reply to reviews
I do not like the new Spectrum Guide for several reasons: 1. The program titles are large, however, the info print through out the system is too small. It is not readable. Background color makes it difficult to read. 2. I used to be able to hit info button and see if...
Read more
Anonymous
larry

I just signed up with charter tv and also dislike the guide.. Their old guide was so much b better.

Anonymous
Anonymous

I agree. I have a tough time with this too.

Product
Charter Communications Tv Guide
#851180
Reply to reviews
The new guide that is in use is worthless.I have to stand 3 feet away from the TV to be able to see it, it doesn't have the same features as the old guide, there is at least a 3 second delay when you press the guide button.With the old guide, you could see whats on...
Read more
Anonymous
Nicholas Lengyel

It automatically stretched my tv which I can’t solve so I can’t read anything. The guide and on demand features suck. How can I have the old system back. Stop trying to copy N...

wdrife2_23
wdrife2_23

God awful--how ANYONE would call this advancement or improvement is beyond belief. can't search sports or, for that matter movies--without knowing what your looking for. on t...

Product
Charter Communications Tv Guide
#824966
Reply to reviews
I came home from work and turned on the TV - only to discover that the "menu guide" was now in purple lettering on a yellow background and that the actual program descriptions were faded white lettering on a faded yellow background. I had to put on a pair of blue...
Read more
1.4
Charter Communications Big Bear Lake, California
Product
Charter Communications Tv Guide
I didn't like
  • Wasted my time getting it fixed
#821066
Reply to reviews
Charter Communications - I have been rescued from never ending term contracts!
For years I was struggling to find a cable TV and internet service provider without any long term commitments and contracts but always got trapped by companies who later got me obligated to their contracts somehow or the other. When I was almost convinced that there is...
Read more
Anonymous
Anonymous

i really did like charter but they have raised my bill and i have basic tv and internet and phone, well for basic tv gonna cost me 85.96, internet 53.99, phone 19.99 wtf peop...

3.8
Product
Charter Communications Tv Guide
I liked
  • Initial price
I didn't like
  • Advertising
#810709
Reply to reviews
The only thing is i get payed every 3 rd of the month and i go right in and pay my bill but they turn it off for one day so iam with out tv for about24 hours just so they can turn it right back on its makes me kinda mad but when i tell them ill be in to pay i will they...
Read more
Anonymous
Anonymous

The reason you are being shut off each month is due to the fact you are paying your bill late on a past due balance. Billing services, such as cable services, bill you a month...

Product
Charter Communications Tv Guide
#782103
Reply to reviews
I agree with you completely. I am in Fort Worth, Texas. Charter is the only cable company that serves our area. We don't have cable tv or a home phone by choice because they aren't necessary, but we do have to have Internet. We started out paying $19.99 a month when we...
Read more
Product
Charter Communications Tv Guide
#764235
Reply to reviews