Product: Charter Communications Tv Service Clear all filters (0 of 85 reviews match)
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Charter Communications - Cable is out

Might b rebooting. Will have to wait until I can if TV works
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Charter Communications Tv Service
#1412808
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Last year after some snow and could not get tv for days. I called charter. I had ,had charter years ago and liked until they wanted to double my bill a month. We got charter in Jan. and in September ,we changed again to another company because all charter does is...
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Charter Communications Tv Service
I didn't like
  • Extremly poor customer servic
  • Incompetance
  • Any thing
#1365706
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Charter Communications - Nasty gram

Disruption of cable. Tonight the disruption was for cable update without prior customer notification. Call to find out why required an auto pilot computer conversation which led to a disconnect and never speaking to an actual customer service rep. Customers in the area of disruption should not be charged for today.
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Charter Communications Tv Service
#1354181
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Spectrum admitted after 4 months of constant complaints that their tv app service doesnt have enough server capacity. Concur to advertise app that they know doesn't work and continue to charge full price for service they don't deliver.
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Anonymous
cb5705

I too could never get "the app" (why not just say application?) to work. It's a joke, as are all those free on-demand titles no one wants to watch. Our household went to rooft...

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Charter Communications Tv Service
#1263048
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to whom it may concern which i doubt.since the march 1 we have expericene 6 days of problems 2 days of no service, 1 day half service. channels with picture and no sound ,channels that have no video just a clock that show the video input not there. The 2day outage...
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Helena, Montana Province
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Charter Communications Tv Service
#1219035
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Charter Communications - Horrible service

My mom has had charter communications for awhile now and we've had a tech from charter come multiple times. For what, to fix the service, you see the people speak but don't hear anything till the next scene. I went out and bought a brand new HDTV cause I thought it could be that. Unfortunately it's just this horrible service and now I bought an extra tv for nothing. Just warning people don't get their cruddy service.
1.0
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Charter Communications Tv Service
#1217226
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Just recently checked my credit score.Seen what was open and delinquent on my credit history. Score went up but something else was new on my report too. A $640 credit charge from early this year from Charter 11 communication. I have no idea who these people are or what...
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1.0
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Charter Communications Tv Service
#1215058
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I have experienced a monopoly first hand: 1. If you a Legacy Time-Warner Customer, you are not eligible for the bundle pricing packages because you are not considered a new customer. 2. If you are new and take their package deals 1 year from now you will feel sticker...
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1.6
Product
Charter Communications Tv Service
I liked
  • Couple of their reps were fine but never followed up
I didn't like
  • Cable services
  • Problems listed in my post
  • Pricing and customer service
#1214254
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Charter Communications - Charter signal during super bowl sucks

Lost signal twice during football game and now halftime show constantly has a delayed signal. Pretty poor when you can’t watch super bowl or halftime show.
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Charter Communications Tv Service
#1182933
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Charter Communications - Fed up!!!!!!!

For 2 1/2 yrs i have been complaining about my service. My tv the picture freezes cracks up. They say keep calling well i would be on the phone 24 7. I never get it resolved. Talked to supervisor he will send his best tech. Got 5.00 off my bill one time. So fed up. They just getting my 190.00 a month.
1.0
Details
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Charter Communications Tv Service
#1174755
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