I recently got a 50 inch TV and needed cable to be installed to it. Charter wanted me to buy a package so it would cost less.
I said yes and the next day they came to install the cable. Well with this new package they needed to give me a new modem. I got it in the mail and installed it. Few hours later my family members were complaining because it would not hook up to the internet.
I called charter and they said that they do not do wifi anymore. This goes for any modem they give you. They told me i could pick one up for 50 bucks. I find that hard to believe because the day after it was working fine.
I PAY for wireless internet and asked them over the phone to give me one that does wifi. They said that's fine!
I Said im switching to dish network. NEVER GO WITH CHARTER!