Charter Communications Reviews and Complaints
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Customers don't like
- Customer service
- Very poor customer service
- Service
Customers like
- Internet is only good thing
- Telling them off
- Some people on phone are ok
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Charter Communications - Spectrum.net/security-suite sends letters to your customers for fraudulence
Spectrum.net/security-suite sends letters to your customers for fraudulence. I think that you need to act against it. This site may send thousands of letters to fraud your customers for account #, telephone #, user ID and passwords. The site claim a "botnet" malware...
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I had Spectrum internet at 49.99 per month. I called and added a streaming package they were offering. After trying the package I called to cancel. They said they would take care of it, but got disconnected. I received another bill where the package had not been...
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I didn't like
- Not being advised of their policies
Why are the channel logos so tiny? Whoever designed this is seriously in the wrong line of work. I have to put on my glasses when I change channels. It’s horrible. So slow moving. Five or six second delay when I click on the channel. Very annoying. Hey Spectrum, do you...
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Morgan
this is a public forum, not Spectrum's website. Spectrum does not control how many words are needed to be in your review. the website is pissedconsumer.com. take that up with ...
Charter Communications - Disconnect service
Called to cancel service got disconnected no one called me back.
The worst experience in my life. Moved to a little country town, Grants Pass, OR. The people were very incompetent. Took us 3 weeks of back and forth to get internet service and we are state employees that needed service asap. Promised the world but could not deliver....
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I have had the misfortune of being a Charter customer for too long (or now Spectrum - FYI Charter a name change cannot dismiss your poor attempts at running a company) For some reason, my municipality has been blocking other companies from coming into the city, so I...
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cb5705
Of course you've nailed it in the first paragraph. comcast cast up shiny new name xfinity, so charter had to get a new name too! Only a DBA, but fine, I'll call 'em SpeckedCum...
Charter Communications - Not Family Oriented
It is ridiculous they have employees working on Thanksgiving and Christmas. You would think this company would be family oriented.
Charter Communications - App on my tv
Can't get my app to work on the TV
Charter Communications - Lack of channels
I pay $200 a month and get crap channels but can't get the brewer playoff game. That's B.S.
Similar to Charter Communications
I did my research ANON!! I asked very specific question of Charter before I committed!! Now I find that everyone of those questions asked, they answered with a flat out LIE!!! Some lies on their part were even voluntary without me even asking the questions!!! They told...
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cb5705
The first converter box is no-charge for a year IF the account is new at a new address. If you transfer your existing account to the new address, not free. There may or may no...
I didn't like
- Being repeatedly lying to make sale and cust svc does not care
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The URLs you have printed and in the image are valid, so your computer(s) probably are running a botnet. Eventually charter spectrum will shut off your service if you don't fi...