Charter Communications Reviews and Complaints
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3
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resolved
1,038
Total
reviews
$250K
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losses
$1.1K
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loss
150K
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views
What was your experience with Charter Communications?
Customers don't like
- Customer service
- Very poor customer service
- Service
Customers like
- Internet is only good thing
- Telling them off
- Some people on phone are ok
When charter took over from Avalon cable, a family Web site account was part of the package. We didn't keep much on it, but it was handy when I wanted to share a direct link to a small file. This past month charter speckedcum took away this feature unilaterally. Though...
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I liked
- Kept me informed of various issues with the installation
I didn't like
- Too expensive for the basic internet we need
Charter Communications - Internet
*** charter they suck donkey ass!!!!
Rescheduled installation twice. The third time, the tech didn’t have the correct connector and said he would be back the next day. Never heard from him or the company for 2 days. Finally called and told it would be another 10 days. When I canceled, it didn’t bother...
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My installation date was cancelled and rescheduled twice for my service, the second time without any notice or any reason at all. My family and I had waited for over two weeks for our installation and after the second time charter rescheduled they told me they wouldn’t...
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Charter Communications - Have called several times about a down line.
Still haven't came and got the down line fixed!
Ive been waiting months for the contract buy out check !! Everytime i call i am told 4 to 6 weeks or 7 to 10 business days , i was even told at one point it had been issued . I call again today and its back to 4 to 6 weeks . I truly believe its a scam and they have no...
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cb5705
I'm not telling you what to do, but if I had time on my hands I would consider taking charter speckedcum to small claims court. You'll need to bring proof that you were made a...
I have had it with Charter/Spectrum altogether !!!! They are the most un-honest, lying company there ever was. IF they are "so" advanced then WHY do they need to have a "box" for all their services. I had Charter/Spectrum the entire package for 5 days when the phone...
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cb5705
1) They "need" the box as it encrypts the signal so you won't steal it. I know, I never stole cable either, but we are considered guilty even when proven innocent. 2) You are ...
We have been getting sparatic service for months. Git a new modem and router and has not fixed problem. On internet with wifi or direct connection the signal is strong but no service. Out for 5 minutes or so then back on 20 to 30 times a day. Wtf. Please fix or we will...
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Charter Communications - Paid off account
I owed money to them, paid them and now I'm good to go
Similar to Charter Communications
Charter Communications - Waiting for money for buyout
Charter Spectrum promised to pay early termanation fee if you switch To them. Big lie not only did i not get the buy out money i had to pay the 410.00 to dish Network for switching to charter.
ACTION REQUIRED – Spectrum Web Space to be discontinuedSpectrumMay 17to cb5705An Important Update from SpectrumAt Spectrum, it is our continuing goal to bring you the best Int...