What was your experience with Charter Communications?
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Customers don't like
- Customer service
- Very poor customer service
- Service
Customers like
- Internet is only good thing
- Telling them off
- Some people on phone are ok
So the Charter/Spectrum on-demand was not working (again) so I thought this time I would try to help them out and call in the error code using the number provided on screen with the error message. Here's what happened: first I had to listen to a directv ad, then I had...
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They raised my rates again,tv now is $ 90.97 AND EVERY CHANNEL IS CRAP, I HAVE CALLED TO COMPLAIN MANY TIMES. THEY ARE RIPPING US OFF AND THE FCC DOES NOTHING. MOVIES ARE REALLY OLD,ON DEMAND SUCKS, SAME OLD MOVIES ROTATED FROM MOUTH TO MOUTH,YOU CALL TO COMPLAIN AND...
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My tv went out suddenly... nothing on any channel while I was sitting there watching.. So I went online to report the problem. The automated chat wench said there is an outage in your area.. blah blah blah... If there were an outage, the internet wouldn't work. I...
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Charter Communications - Lack of programming
For months-all reruns, nothing fresh and new; and now,middle September and still can’t believe I’m paying for nothing. Same thing, same movies day after day week after week; same same-WTF!!!!!!! Mad as ***
Charter Communications - Nasty gram
Disruption of cable. Tonight the disruption was for cable update without prior customer notification. Call to find out why required an auto pilot computer conversation which led to a disconnect and never speaking to an actual customer service rep. Customers in the area of disruption should not be charged for today.
My bill keeps going up , and i get different stories, about my bill .im always paying on the bill, but they seem to not care to work with me , even with me paying on it,. I m really not liking charter at all . I got charter thinking they would be great ,ummm nope not...
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suziodonn
OMG - This is the same thing that is happening to me. Raised my rates 7 times in the last 18 months. I never get an explanation. They talk in cicles. I have filed with public ...
I received a disconnect notice for Sept 12 for a bill that was due Aug. 17th. Their stated policy says if your account is 30 days past due they will send you a notice on your next bill. That 30 days is counted from the day the bill is printed, not the actual due date....
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Charter Communications - Cable has been out this makes 2 times I'm pissed
Sunday evening at 7 called they just dropped the calls
I have been paying for their internet for 4 years now only because I dont have another choice. I only get 35mb of internet when I pay for 100. I shouldnt have to run a speed test everyday to make sure I am getting the service I am paying for. And when you modem becomes...
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I didn't like
- Wifi issue every week
- Service does not work
- Billing
Similar to Charter Communications
Am being forced to accept Spectrum Cable in one of two (2) apartments I own, and in which I do not need it. This is going to cost me $864 annually, for a service I simply don't need in that unit. Spectrum's cable service is fine and the internet service is fine, too....
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cb5705
I have read of this happening in state of CA. I will tell you, if charter speckedcum tried to force carriage of TV in this house, I would drop off their modem and they would b...
I liked
- Overnight delivery of modem and fast installation
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theres still an outage since thurs nite. its now sunday 3.35am