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Spectrum admitted after 4 months of constant complaints that their tv app service doesnt have enough server capacity. Concur to advertise app that they know doesn't work and continue to charge full price for service they don't deliver.
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Anonymous
cb5705

I too could never get "the app" (why not just say application?) to work. It's a joke, as are all those free on-demand titles no one wants to watch. Our household went to rooft...

#1263048
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Charter Communications - Contract buyout bogus

Went through buyout process and it took almost two and ahalf months for check. Finally got check, cashed it and it bounced. Now im overdrawn at the bank and waiting for them to make good on the deal. Loss of $440.00
2.9
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#1261802
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Charter Communications - My buyout check#8357190040571623

I have been waiting for a buyoutcheck promised Switched to Spectrum Promised to buy out my contract I have submitted paperwork 3 different times Why am I still waiting for my check since January 2018 ?? Please advise
2.8
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#1256608
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Charter Communications - Awful

Talked tp 2 dif ppl set up plan called ended twice absolutley rediculous
#1253759
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Charter Communications - Internet problems

there is an internet outage where im at
#1251257
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I always pay my bill. Some how there was a mix up with when my canle was due and my service is dosconnected. I call and theu say a payment arrangement cant be made next week cause their system will not allow it!!! What kind of company does that? I mever ask and on top...
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2.6
#1241907
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i'm sure if you have 20/20 vision and love small print you might like the new TV guide. The colors are are terrible. This new guide is too small a print and so cluttered. Takes much longer to figure what the movie/tv show is about to see if you are interested. Only in...
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#1241001
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My troubles started with TimeWarner Cable. I am new to the area and set up service, that same week TimeWarner became Charter (nobody mentioned this to me). Conveniently my TimeWarner contract cannot be found but they were more than happy to set me up with an even more...
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Anonymous
cb5705

You're supposed to refer to them as "spectrum" now, so I call 'em SpeckedCum. Unfortunately, SpeckedCum worships profit even more than TimeWarner did, and they were expensive ...

1.2
I didn't like
  • Poor customer service and careless about customer time wasted
  • Raising rates
  • Going against promotional agreement
#1235562
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Charter Communications - Worst experience of my life

Never so disrespected and with such great confidence!! Shows the company has his back. This is the worst I’ve ever been treated ever.
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1234079
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Contact Charter Communications

Mailing Address:
Charter Communications
General Inquiries 12405 Powerscourt Drive
St. Louis County, Missouri 63131
United States
Phone:
(888) 438-2427
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I have had Charter Communications since August of 2017. This has been the most horrendous experience I have EVER had with a company. It has been a literal nightmare from the beginning. I was deceived into getting home phone service by being told it would be "thrown in"...
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h.kitchener
h.kitchener

Here's a hint: drop the cable and phone portion of your charter service and just keep the internet. Then, buy a cheap antenna for your telly to get over the air broadcasting. ...

1.0
#1229100
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