Charter Communications - Cannot get buyout check
Have called several times to check on buyout money. Have been told that it was approved but they said didnt have correct address. Have lived in house 25 years. Representative said that dept would call me to know exactly what information they needed. This been going on for a month
Apparently there are problems in my neighborhood with internet, so charter took it upon themselves to disconnect my internet service with no notice to me. Have paid my expensive bill on time for years. There was a guy on the pole playing with my wires when I was home...Read more
Spectrum kept sending us their Promo's of contract buyout and $59 a month bundle. I call them, the rep says yes, sign up, get this bundle, and then call later to customer service to get your final bill with ETF taken cared of once you connect the service. I call them...Read more
I didn't like
- Bait and switch
Charter Communications - Trying to start new servive
It will not connect.Everytime it ask me how can i help you ii will say what i need anx ut would not record.
They lied about the 117.00 price lock the lady said 136.00 today and said 117.00 yesterday and also because the last tenants that rented my home left a bill they are wanting me to pay up front. I paid my final bill from my last residence and because they don't I am...Read more
Charter Communications - Terrible
No phone or internet for one week.. rude customer service..lies!!!
I called yesterday to see about cutting my bill some since I have basic cable and cheapest internet which has gone to 160 a month. They asked which channel is my favorite and I said tru tv is on 80-90 percent of the time. Well they said they can save me 30 more dollars...Read more
This company is the most greedy company I have ever dealt with. They tell you how they have the best packages on TV channels. Well Dish TV has a much better channel selection and if you want to ad a channel , Spectrum charges you like $20.00 for each ad on. DISH only...Read more
Can’t wait till the other alternatives drive them out of business!!!!!Read more
charter is not right on there cable it went out 2/21 to 2/22 around 7 pm that evening ,a problem they was having every since they change over to Spectrum tv been acting up go up on the bill without letting their consumer know , noone discount or nothing , and when i...Read more
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