I started to attempt installation of this service 30 days ago, still no success. Installation is on a property about 120 miles away and I have been out there 3 times now expecting to have an installation completed. What happened was; during a water pipe installation,...Read more
Things started well enough for the Internet/phone service order at our new house in Southern California. The Installer arrived on time (on Moving Day, no less, while the truck was being loaded at the other place). He was pleasant, competent, fast, and had the entire...Read more
I didn't like
- Calls not returned as promised
- Ability to contact
I had not had any real problems with Charter until I needed to cancel my service because I was moving. When I called to cancel my service I was told on the phone that I had a piece of old equipment, that to my knowledge I no longer had in my possession. The customer...Read more
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