Hello. To whom it may concern. I feel that Charter is a very, very, poorly ran company to do business with. When you speak to a supervisor. They only listen to what the previous agent said. If anyone that is high in the Charter company would like to see an example of confusion and chaos. Please look at account number 8245100613529680. It started out with lies, and the lies continue. Even when you have a written amount, emailed from the company itself. They still will not honor the price and proceeds to make you accept what they have to say. Wow, your company is Big and Powerful now. However poor customer service will cause you to loose ground. I am a TOTALLY, UNHAPPY WITH YOUR PROCESS AND SERVICE, CUSTOMER.
Mr Wright. I can be reached at 951-237-3168
Product or Service Mentioned: Charter Communications Account.