I cancelled my Charter account in 2007 with a credit of $84.92 on the account. I have called countless times and visited the "local" office 30 miles away only to be assured that my check is 4-6 weeks away. 7 years later, I'm still waiting and being assured it's just around the next corner.
I've asked the service reps, "If you were owed $84.92 by charter, what would YOU do to get your money back?" NONE of them have had a good answer. It's always, "I'm sorry you feel that way." Yeah. Me too.
Charter is good at taking your money, but they are not so good at giving it back to you.
Thanks for letting me vent.
Review about: Charter Communications Account.