I have been waiting almost 6 months for my check . They said they would buyout my contract if I signed up.
I did and now I can't get anyone to tell me when or if I will get a refund. It is a scam and I think they lied to me. Very poor customer service in this matter. I have tried contacting them and I get the run around.
They asked me to fax additional information which I did.
A Jessica gave me her number to call her but her phone is always full and can't leave any information. I believe they really do not care.
Product or Service Mentioned: Charter Communications Bundle.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
Charter Communications Cons: Very poor customer service, Lies of a promise.
Location: Tennessee, United States